Our company has had continued quick response from SERVPRO for our COVID-19 cleanings. Your Gaylord & Cheboygan team have been great to work with. 

We recently used SERVPRO a few months ago for water restoration damage.  We were blessed to be given Amber for our project manager.  Amber did an amazing job...Amber who was extremely communicative and polite, always kept me up to date and with any changes.  The job was done with professionalism and items returned exactly on time, per our conversations.  I will highly recommend Amber for a project manager from SERVPRO to anyone.  Thank you for making the chaos less stressful.

I am remiss in not posting sooner but on Dec. 28 th 2017 walked into a flooded mess these guys were on it from the start, can not say enough about how much damage they stopped from happening would recommend to anyone!

Continue doing a great job!  They kept me informed by calling first to say they were coming, very important during an emergency.  I  can't thank the Gaylord SERVPRO and crew enough.  They were professional, got here within reason and did a great job.  Thank you to the crew who made a stressful night less stressful!!!

One of our clients suffered a water damage in their home due to an ice dam.  Here is what our customer had to say about the process. 

"During a physical inspection, Tim demonstrated widespread knowledge about the damages as well as repairs.  After paperwork, Tim pulled together a wonderful team of caring individuals who were a reflection of the care he had for my home!  Everyone, from contractors to the SERVPRO support staff were corteous and showed respect for my home during their work!  I appreciate SERVPRO and the services your company provides!  I especially appreciate Tim and his ability to execute to the satisfaction and beyond of me the client.  I appreciate deeply having access to such services in Northern Michigan, which means a huge THUMBS UP and loads of gratitude to the parent company, its franchisees and all the employees and service providers!"

Thank you for all of your help with our sewage loss.  Your crew, Dan, Josh and Jimmy did a fantastic job!  The plumbers had to come out this week and they were impressed with the job you guys did!  Again, thank you!

Our insured's raved about Amber and the rest of your crew for doing such a god job for them on their water loss.  They really appreciate the great communication from them and could not say enough great things about SERVPRO.  Thank you for the great service.  I never have to worry about a claim when you guys are on it.